Apple IOS app no sound

The Apple IOS iphone/iPad has a soft mute, which can result in no sound coming from certain apps over your iphone/iPad speaker, even though volume is turned up and you can hear the sound with headphones.

 

For iOS version 10.x please read section iOS version 10 at the bottom of this page

This Soft Mute “feature” mutes app music and sounds, but not the audio from Hulu or Netflix. This makes it difficult to diagnose, especially since your headphones still work,  but thankfully it is easy to fix.

To fix, follow the instructions below:

·         Double tap the home button

·         Swipe from left to right

·         Tap the speaker icon to the far left

·         It should show “Mute Off” below the play button

·         Listen to app sound once again

This should fix the no sound from app by turning off the soft mute feature on the iPhone/iPad.

If you have difficulties getting the speaker icon to show while swiping from left to right you can also turn off the soft mute by following these steps: Go to Settings / General / "Use Side Switch to:"
Select "Mute" Then use the rocker switch on the side to turn up the sound.

 If you have a iphone 5 or 6, Apple has changed how the mute works.

The uppere left hand side of the phone is a mute button  Toggle it to get the sound to play.

iphone5mute

 

Here are a few more steps you can also take:

 

1. Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 
2, Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
 
3. Article with more steps to fix no sound from APP issue on Apple IOS devices.
 
4. Apple has also recommend backing up and restoring to also fix the issue.
Please visit Apple's Support Communities https://discussions.apple.com/welcome to read more about the no sound App issue and the possible fixes.
 

 iOS Version 10

Apple iPhone and iPad in iOS 10 have the ability to turn off sounds with simple motions and gestures. how to mute a iPhone and iPad in iOS 10.

The quickest and easiest way to mute the iPhone and iPad in iOS 10 is to use the volume control button on the left side of the smartphone. All you need to do is hold down the button until it switches to silent mode. Another method to put iPhone and iPad in iOS 10 into Silent mode is by just flipping the switch above the volume buttons “down” to mute the iPhone and iPad in iOS 10.

Reverse the above to turn off the mute deature.

If there is still no sound from the application, follow the link below for more steps.

Please visit the Apple support page https://support.apple.com/en-us/HT203794